We currently accept two different methods of payment for our customers. Credit/Debit Cards We use a PCI certified payment gateway which stores our customer card information off-site; Stripe. Nodecraft never has access to your card details directly. If for any reason our servers are ever compromised, your card details will remain safe. All major credit/debit card types are accepted, including Visa, Mastercard, American Express,...
After purchase, your server will generally only take a few minutes to provision via our automated systems. With PayPal, this may be up to 15 minutes, depending on how quickly the payment is resolved. While you are waiting for payment you should see a Pending Service dialog on your Dashboard. If you do not see this within 5 minutes of your purchase, please contact...
Absolutely, yes. We offer a free trial of our platform on all of our available plans. The trial is active for 24 hours. Some advanced features such as file uploads and FTP are disabled during the trial.
At Nodecraft, we take your security and privacy very seriously. If you have received this notice on your account, we have discovered that your password has been previously used on another website that has had a data breach, more commonly known as being "pwned". Third-party data breaches are common and lists of emails/usernames/passwords are regularly published online. Hackers can then use these...
When using the term dedicated IP, we are referencing the difference between a shared IP and a dedicated IP address. Shared IP Address A shared IP is used by several other servers alongside each other. This means that users have potential of bumping into other servers on the same IP and attacks directed at another service on the IP may too affect your...
All websites, game servers, and internet services rely on a core technology called Domain Name System or DNS for short. This allows humans to name computer IP addresses for easier readability and discoverability. This means you can visit nodecraft.com, rather than having to know the server's IP address to get there. How does it work? For a complete technical walk-through we recommend reading this...
Yes! Nodecraft Inc is a Delaware corporation (CCORP) and has been in operation since May 21st, 2012. You can search our registration online at the Delaware Secretary of State Search tool. | | | | --- | --- | | Entity Name: | Nodecraft Inc. | | Entity kind: | Corporation | |...
When creating a Nodecraft account, Nodecraft uses a slow hashing function known as bcrypt to store user passwords. To simplify, because bcrypt is a “one-way” hash, nobody (including Nodecraft) can "decrypt" it to figure out the underlying password. Instead, every time you log in, we run your password through this hashing function to see if the same plaintext turns into the same hash. If it...
