Upgrading and downgrading a service

You're able to automatically upgrade or downgrade your plan at any time! There are a few small gotchas that you'll need to be aware of that our automated system takes care of:

How to Change Your Plan

First, make sure you're logged in and head over to the billing dashboard.
This can also be accessed by clicking on your username from the dashboard, then selecting "billing" from the dropdown menu.

The dashboard showing the dropdown menu where billing can be accessed

From the Billing Dashboard, select the Subscription you'd like to upgrade or downgrade.

The billing dashboard highlighting the subscriptions to be upgraded/downgraded

Click the tab "Plans & Addons". From there, click on "change plan" and then select which one from the dropdown list you'd like to change to!

The Plans & Addons section of the billing dashboard showing where to upgrade/downgrade the subscription.

From this page, you can also make changes to RAM and SSD and preview the cost.

Example game server subscription upgrade

How soon do changes take place?

All upgrades are instantly processed by the Nodecraft Billing system, once paid. Any downgrades are scheduled for the end of the current billing cycle.

Upgrades are prorated

When you change plans for your server it also affects the cost of your server. Proration resolves the difference issuing you credit for unused time before any new purchases are made. This means that you won't have to pay full price of the new plan to switch plans. It's fair to everyone!