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For those times where you need help immediately, or would simply rather interact with someone directly, our agents are here to support you. This is generally the quickest way to get a response to an immediate issue.
Support tickets are a great way to address non-urgent issues, or even make suggestions regarding our service. Our agents will occasionally escalate other support method enquiries to a support ticket.
There is never a substitute to directly speaking with someone to help resolve your issue. Our agents are standing by to receive your call and assist.
Our professional support team are here to help you. Our official support hours are listed below:
During these hours, our support representatives will be here to provide livechat and phone support. All support tickets will generally be handled within 45 minutes during support hours, and within 12 hours otherwise.