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5 Sep, 2016

Closing the United Kingdom Datacenter

posted in Service Updates
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The United Kingdom has always had a special place in our hearts here at NodeCraft, especially with one of our co-founders living there today. A little over a year ago, we launched our first location in Maidenhead, United Kingdom. We took a risk by trying to establish a relationship with a new provider whom we’ve never […]

24 Jun, 2016

NodeCraft.com 06/24/16 Outage Postmortem

posted in Service Updates
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As of 2:35am CST on 06/24/2016, there was an outage with both NodeCraft.com, its API’s and several automated systems which we rely on for critical system stability. The primary cause of this outage has been identified as a runtime crash in our database engine, and as a result of the outage, our API and automated systems […]

18 Mar, 2016

NodeCraft.com 03/18/16 Outage Postmortem

posted in Service Updates

As some of our customers may have been aware, there was an outage this morning with our website between 5:09am – 9:16am. During this time our website, and subsequently NodePanel, suffered outages. Customer servers continued to operate, but control of servers via NodePanel was mostly inaccessible. Outage Details We are currently in the process of switching […]

15 Aug, 2014

NodeCraft.com 08/13/14 Outage Postmortem

posted in Service Updates
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As some of our customers may have been aware, there was an outage yesterday with our website between 11:00am – 6:30pm. During this time our website, and subsequently NodePanel, was inaccessible. Customer servers continued to operate and control of servers was still something our staff could manage. Part of our new infrastructure allows us to […]