---
title: Troubleshooting Common PixARK issues
source: "https://nodecraft.com/support/games/pixark/troubleshooting-common-pixark-issues"
image: "https://dynamic-assets.nodecraft.com/signedurl/w7vokBAexMnVlnMZ1Q/image.jpg?modifications=W3sibmFtZSI6ImdhbWVfYmciLCJpbWFnZV91cmwiOiJodHRwczovL2Ntcy1hLm5vZGVjcmFmdC5jb20vZi8xMzM5MzIvMjAwMHg1NTAvZGNiMGFkNjkzOC9jYXZlcy1hbmQtY2xpZmZzLXB0LTItMS0yLTAucG5nL20vIn0seyJuYW1lIjoiZ2FtZV9sb2dvIiwiaW1hZ2VfdXJsIjoiaHR0cHM6Ly9jbXMtYS5ub2RlY3JhZnQuY29tL2YvMTMzOTMyLzM3NXgxNTAvM2MxZGIyYmFiNS9taW5lY3JhZnQucG5nL20vIn0seyJuYW1lIjoiY3RhX3RleHQiLCJ0ZXh0IjoiQ3JlYXRlIHlvdXIgb3duIHNlcnZlciEifSx7Im5hbWUiOiJ0ZXh0IiwidGV4dCI6IlRyb3VibGVzaG9vdGluZyBDb21tb24gUGl4QVJLIGlzc3VlcyJ9XQ&s=e8299178342d9b2e5e6f49b9cbeb99af1df6bc93a4d43b786f47e53fe0459571"
published: "2018-04-02T20:18:12.927Z"
updated: "2018-04-03T15:00:00.000Z"
---

# Troubleshooting Common PixARK issues

### Unable to find server in server list

The PixARK server browser can be a little unreliable, so we recommend searching for your server outside of the game, via the Steam server browser directly. For more information about this, please see our article discussing [how to quickly join/find your server](https://nodecraft.com/support/games/pixark/how-to-quickly-join-find-your-server-in-game).

### Infinite loading when joining the server

This appears to currently be a common issue for a lot of users as reported on the Steam Discussion forum. A few common solutions are as follows:

- Try joining a local singleplayer world first, and then join the server afterwards. From the main menu, hit "Local", and then "Single Player Mode".
- Try disabling No Hang Detection (this can be done via your Game Settings page of NodePanel).
- Verify your local game cache via Steam. Right click the game within Steam -> Properties -> Local Files -> Verify integrity of game files.
- Verify the server's files via SteamCMD. (File Manager -> One Click Installer within NodePanel).

These solutions don't seem to work for all users though, and we're looking into further ways to resolve this.

### Server doesn't startup

The PixARK server can be quite resource hungry; we don't recommend anything less than 3GB of RAM for the server to run effectively. If you're trying to run the server on a smaller amount of RAM, it may not start at all, or very frequently crash/disconnect players.

### Players frequently timing out / being disconnected

This is generally a symptom of the server being resource starved. Upgrading the server's RAM will generally resolve these issues, though we do also recommend frequently restarting the server.